Which statement is correct regarding identity verification by post and subsequent CDD actions?

• A. Ask for a written reference.
• B. Ring verified number.
• C. Google search.
• D. Wait 30 days.

Answer: (A)

Verifying identity by post relies on paper-based evidence, so you must add corroboration to satisfy CDD requirements. A written reference from someone who knows the customer provides independent confirmation that the information given is accurate and that the person is who they claim to be. This helps reduce the risk of misidentification when you’re not able to verify identity face-to-face or through electronic means. The other options don’t meet the standard for identity validation: ringing a verified number can be misleading if the number isn’t independently confirmed; a Google search isn’t a reliable or acceptable method for verifying identity; waiting 30 days delays due diligence without providing additional proof of identity.