Which item best describes the scope of ongoing client relationship reviews?

• A. Review only product performance.
• B. Reassess client contact details.
• C. Reassess client circumstances, needs, risk tolerance, and market conditions, and update the SOA as needed.
• D. Ignore market conditions.

Answer: (C)

Ongoing relationship reviews must continuously reassess the client’s circumstances, needs, risk tolerance, and the prevailing market conditions so the advice remains suitable and the documentation—like the Statement of Advice—can be updated as needed. This approach ensures changes in personal goals, financial situation, or risk appetite, as well as shifts in markets, are reflected in the client’s plan. Limiting the review to product performance or to updating only contact details misses the broader fit between the client and the strategy, and ignoring market conditions leaves the advice outdated and potentially unsuitable. By thoroughly re-evaluating these factors and updating the SOA accordingly, the advisor maintains a truly ongoing, suitable relationship.